CAREER
Volunteer Fundraising Supporter
Volunteer Digital Marketer
Volunteer Fundraising Supporter
Our Fundraising Support Intern position is an exciting opportunity to be involved in the growth of Good Neighbors Australia. The Intern will have an incredible opportunity to develop and execute innovative fundraising campaigns, whilst helping children and communities overseas. The purpose of the role is at our organisations’ centre by creating and maintaining a high-level of interactions with stakeholders.
Fundraising Support Intern is an unpaid position, so we are more than happy to work around your availability. We would love you to contribute one day per week (open to negotiation), and work location will be in North Strathfield.
Good Neighbors Australia is small but dynamic organisation and willing to expand the presence in Australia, so it can be a great entry level role to get your foot in the door and gain a range of experience in Non-profit or International Development sector.
ABOUT POSITION
You will be adept at engaging with people at all levels and have experience in a customer-focused role. Responsibilities include, but not limited to :
A. Donor Management
- Updating and managing donors details on the CRM system
- Assisting with regular mail outs for donors
- Liaise with donors to provide excellent customer care via phone and email
- Attend to outbound calls, to reactivate regular gifts or to update contact details
- Respond to inbound enquiries including changes and cancellations
B. Event and Community Fundraising
- Assisting in all aspect of event production and administration for key fundraising events such as City2surf, Talk Concert and Donor Gala Night.
- Develop excellent supporters/volunteers relations via warm and friendly interactions
- Analyse and develop fundraising strategies and contribute to a range of online and offline fundraising activities
C. Administrative Tasks
- Providing an array of administrative support to the team as required
About YOU
A. Essential Requirements
- Highly motivated, positive and ‘can-do’ attitude and a very high level of discretion
- Excellent interpersonal and communication skills with the ability to maintain relationships with other stakeholders and people from diverse backgrounds
- Tertiary qualification or equivalent in International Development, Social science, Communications or similar work experience in the Non-profit sector
- An interest in international development and an understanding of the not-for-profit sector principles of fundraising
- Well-developed organisational and time-management skills and a strong customer service approach
B. Desirable Requirements
- Excellent computer skills with Microsoft office
- A demonstrated interest in and enthusiasm in International Development, Community Development and Child Protection issues
- Basic knowledge of or experience with CRM platform
- Bilingual communication skill in Korean & English preferred but not essential.
Volunteer Digital Marketer
Our Volunteer Digital Marketer position is an exciting opportunity to be involved in the growth of Good Neighbors Australia’s communication area. The Communication/Digital Marketing Intern will review our current social media(Facebook, Instagram and Youtube) platforms, assessing the effectiveness and recommending improvements.
This is an unpaid position, so we are more than happy to work around your availability. We would love you to contribute one day per week (open to negotiation), and work location will be in North Strathfield. Good Neighbors Australia is small but dynamic organisation and willing to expand the presence in Australia, so it can be a stepping stone for those who have a career aspiration in Non-profit or International Development sector.
ABOUT POSITION
1. Social Media Management
- Manage Good Neighbors Australia’s social media presence on platforms including Instagram, Facebook and Youtube
- Develop and update engaging content that can be posted across platforms and website
- Ensure social media accounts are regularly updated and monitored
2. Research
- Review the latest updates of leading non-profit organisations in Australia
- Collocate/source information in order to generate newsworthy stories
- continuously improve by capturing and analysing the appropriate social data/metrics, insights and best practices
3. Campaign Support
- Organise and assist with events including fundraising events such as city2suf or donor events and fostering community relations through events
- Develop high-quality promotional materials
About YOU
1. Essential Requirements
- Experience in creating and updating social media contents
- Highly motivated, positive and ‘can-do’ attitude
- Ability to work to deadlines independently and as a part of a team
- Excellent interpersonal and communication skills with the ability to maintain relationships with other stakeholders and people from diverse backgrounds
- Tertiary qualification or equivalent in International Development, Social science, Communication and marketing or similar work experience in the Non-profit sector
2. Desirable Requirements
- Hands-on experience of using common digital advertising platforms such as Google Ads, Facebook and Instagram
- Skills in design software such as Canva or Photoshop
- A demonstrated interest and enthusiasm in the International Development, Community Development and Child Protection sector
- Bilingual communication skill in Korean & English preferred but not essential
JOIN US NOW
Having problems submitting CV? Send your CV to goodchange@goodneighbors.org.au